Strategic communication
ikb’s mission is to significantly improve communication and processes between people.
ikb’s mission is to significantly improve communication and processes between people.
Organisations often stand between the diverse poles of internal and external stakeholders.
OWNER AND MANAGING DIRECTOR
Christian Sattlberger is a communication consultant and coach. He has been working in the design and presentation of integrated communication processes in sales and marketing for 30 years. Further areas of specialisation include conflict management and mediation as well as strategic sustainability and CSR communication.
ikb’s mission is to significantly improve communication and processes between people. Hereby we listen very closely. An honest, open and transparent meeting on an equal footing. A sharp analysis of the initial situation is followed by the definition of targets, messages and, ultimately, the conception of communicative measures. ikb stands for integrated communication on all levels to strengthen, for example, a company’s immaterial values: the brand and the positive perception of this.
Organisations often stand between the diverse poles of internal and external stakeholders. Each change, reorientation and restructuring can bring opportunities as well as risks with it.
This interrelationship of the various interests and languages requires sensitive and intelligent perception to precisely capture the company’s interests and expectations of all involved. Together we find solutions, establish more efficient structures and revitalise strengths.
A holistic exchange is an essential approach in communication. A creative, broadly defined and comprehensive solutions process benefits from a neutral presentation or mediation. ikb thinks systematically, underlines the common element and, in the dialogue, keeps the focus on the declared goal. ikb offers independent advice in internal or external change processes, crises and conflicts.
The heart of a company is formed by loyal employees. A high degree of social competence, emotional intelligence, ability to work in a team and expert knowledge promote performance ability and strengthen a company’s overall reputation. This makes employees proud ambassadors of the company. With individual field studies, ikb examines the basis and analyses employees’ system-relevant behaviour patterns. This understanding is an important requirement for the creation of the team of loyal employees of the future.
Communication strategies, sales/marketing, buying
Personal plan for success
Relationship management
Stakeholder management
Buying centre management
Employer branding
CSR development
Digitalisation vs. social competence
Sparring, coaching and systematic dialogue
Mediation, crisis and conflict communication
Presentation/facilitation
Training management
“Business life coach” training / RAFAEL method (according to Hauser)
Training to become a registered mediator in accordance with § 8 Civil Law-Mediation Act, BGBl. No. 29/2003
Training to become an intercultural negotiator /seller, with a stay abroad in a country of choice e.g. India, Brazil and the North African or Arabic region
Modular sales academy
Sales from a buying viewpoint
Buying (negotiation protocol and terms and conditions of business)
Train the instructor
Instructor training