Strategic communication
ikb’s mission is to significantly improve communication and processes between people.
strengthened your business in the long term?
for all stakeholders?
through constructive contradiction?
ambassadors of your company?
Relationship management
Organisations often stand between the diverse poles of internal and external stakeholders.
Listen, understand
and translate.
What sounds easy is, in fact, a challenging task. Our society’s communication is changing rapidly. ikb specialises in meeting the demands of this development and actively supports well known Austrian as well as international clients in their adaptation and implementation for sustained management and further development.
Institute for Communication
and Intercultural
Relationship Management
ikb – specialises in communication
in a modern society.
Christian Sattlberger
OWNER AND MANAGING DIRECTOR
Christian Sattlberger is a communication consultant and coach. He has been working in the design and presentation of integrated communication processes in sales and marketing for 30 years. Further areas of specialisation include conflict management and mediation as well as strategic sustainability and CSR communication.
Andreas Kuffner
COACH
Andreas Kuffner is a systemic personal & business coach for leadership, collaboration, change and resilience. As a team coach he is facilitating people working on change, purpose, goals and strategies. After 16 years in Olympic sports and winning the Olympic gold medal in the German Eight team, he knows what it takes for high performance teams and brings this approach to his work as a systemic coach.
Hatem Azzam
COACH
Hatem Azzam is international business management, leadership, and executive coach & consultant with more than 20 years working with F500 and SMEs in 4 continents. He facilitates, coach, and consult with leaders, leadership teams, and organizations to enable sustainable business improvements & growth through continued leadership & management development to reach a sustainable high-performance culture across the organization.
Sylvie Wüthrich
COACH
Sylvie Wüthrich is a consultant in strategic organization definition and people management. She has a basic education in economics with a specialization in finance and management. She has also been working on digitalization projects for 24 years. Her approach is above all holistic and focuses on the human aspect.
Matthias Zurfluh
COACH
Matthias Zurfluh is a passionate management consultant and trainer. For more than 20 years, he has been working on the interrelation of people, technology and organization. His consulting and training approach is based on a holistic view of people and organizations, shaped by systems theory and cybernetics.
Strategic
communication
ikb’s mission is to significantly improve communication and processes between people. Hereby we listen very closely. An honest, open and transparent meeting on an equal footing. A sharp analysis of the initial situation is followed by the definition of targets, messages and, ultimately, the conception of communicative measures. ikb stands for integrated communication on all levels to strengthen, for example, a company’s immaterial values: the brand and the positive perception of this.
Relationship
management
Organisations often stand between the diverse poles of internal and external stakeholders. Each change, reorientation and restructuring can bring opportunities as well as risks with it.
This interrelationship of the various interests and languages requires sensitive and intelligent perception to precisely capture the company’s interests and expectations of all involved. Together we find solutions, establish more efficient structures and revitalise strengths.
Systematic
dialogue
A holistic exchange is an essential approach in communication. A creative, broadly defined and comprehensive solutions process benefits from a neutral presentation or mediation. ikb thinks systematically, underlines the common element and, in the dialogue, keeps the focus on the declared goal. ikb offers independent advice in internal or external change processes, crises and conflicts.
Employer
Branding
The heart of a company is formed by loyal employees. A high degree of social competence, emotional intelligence, ability to work in a team and expert knowledge promote performance ability and strengthen a company’s overall reputation. This makes employees proud ambassadors of the company. With individual field studies, ikb examines the basis and analyses employees’ system-relevant behaviour patterns. This understanding is an important requirement for the creation of the team of loyal employees of the future.
Strategic communication as substantial element of sustainable company development
Field analyses, the identification of highly complex coherencies, systematic thought and action are the basic pillars of ikb’s success and decisive factors in the development of corporate social responsibility (CSR).
Our strengths
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Communication strategies, sales/marketing, buying
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Personal plan for success
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Relationship management
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Stakeholder management
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Buying centre management
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Employer branding
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CSR development
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Digitalisation vs. social competence
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Sparring, coaching and systematic dialogue
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Mediation, crisis and conflict communication
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Presentation/facilitation
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Training management
Courses
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“Business life coach” training / RAFAEL method (according to Hauser)
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Training to become a registered mediator in accordance with § 8 Civil Law-Mediation Act, BGBl. No. 29/2003
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Training to become an intercultural negotiator /seller, with a stay abroad in a country of choice e.g. India, Brazil and the North African or Arabic region
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Modular sales academy
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Sales from a buying viewpoint
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Buying (negotiation protocol and terms and conditions of business)
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Train the instructor
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Instructor training
