Strategic communication

ikb’s mission is to significantly improve communication and processes between people.

Relationship management

Organisations often stand between the diverse poles of internal and external stakeholders.

Systematic dialogue

A holistic exchange is an essential approach in communication.

Employer Branding

The heart of a company is formed by loyal employees.

Listen, understand
and translate.

What sounds easy is, in fact, a challenging task. Our society’s communication is changing rapidly. ikb specialises in meeting the demands of this development and actively supports well known Austrian as well as international clients in their adaptation and implementation for sustained management and further development.

Institute for Communication
and Intercultural
Relationship Management


ikb – specialises in communication
in a modern society.

Christian Sattlberger

OWNER AND MANAGING DIRECTOR

Christian Sattlberger is a communication consultant and coach. He has been working in the design and presentation of integrated communication processes in sales and marketing for 30 years. Further areas of specialisation include conflict management and mediation as well as strategic sustainability and CSR communication.

Strategic
communication

ikb’s mission is to significantly improve communication and processes between people. Hereby we listen very closely. An honest, open and transparent meeting on an equal footing. A sharp analysis of the initial situation is followed by the definition of targets, messages and, ultimately, the conception of communicative measures. ikb stands for integrated communication on all levels to strengthen, for example, a company’s immaterial values: the brand and the positive perception of this.

Relationship
management

Organisations often stand between the diverse poles of internal and external stakeholders. Each change, reorientation and restructuring can bring opportunities as well as risks with it.

This interrelationship of the various interests and languages requires sensitive and intelligent perception to precisely capture the company’s interests and expectations of all involved. Together we find solutions, establish more efficient structures and revitalise strengths.

Systematic
dialogue

A holistic exchange is an essential approach in communication. A creative, broadly defined and comprehensive solutions process benefits from a neutral presentation or mediation. ikb thinks systematically, underlines the common element and, in the dialogue, keeps the focus on the declared goal. ikb offers independent advice in internal or external change processes, crises and conflicts.

Employer
Branding

The heart of a company is formed by loyal employees. A high degree of social competence, emotional intelligence, ability to work in a team and expert knowledge promote performance ability and strengthen a company’s overall reputation. This makes employees proud ambassadors of the company. With individual field studies, ikb examines the basis and analyses employees’ system-relevant behaviour patterns. This understanding is an important requirement for the creation of the team of loyal employees of the future.

Strategic communication as substantial element of sustainable company development


Field analyses, the identification of highly complex coherencies, systematic thought and action are the basic pillars of ikb’s success and decisive factors in the development of corporate social responsibility (CSR).

 Our strengths

  • Communication strategies, sales/marketing, buying

  • Personal plan for success

  • Relationship management

  • Stakeholder management

  • Buying centre management

  • Employer branding

  • CSR development

  • Digitalisation vs. social competence

  • Sparring, coaching and systematic dialogue

  • Mediation, crisis and conflict communication

  • Presentation/facilitation

  • Training management

 Courses

  • “Business life coach” training / RAFAEL method (according to Hauser)

  • Training to become a registered mediator in accordance with § 8 Civil Law-Mediation Act, BGBl. No. 29/2003

  • Training to become an intercultural negotiator /seller, with a stay abroad in a country of choice e.g. India, Brazil and the North African or Arabic region

  • Modular sales academy

  • Sales from a buying viewpoint

  • Buying (negotiation protocol and terms and conditions of business)

  • Train the instructor

  • Instructor training

What if…

…we now communicate
together?